Chapter 1 General Provisions

1. Purpose

1. (1) These Terms and Conditions are applied for the customer’s use of the Weverse Concerts service (hereinafter referred to as the “Service”), and the purpose of the Terms and Conditions is to define the legal relationship, such as the right, obligations, responsibilities, and other related matters, between Weverse Company (hereinafter referred to as the “Company”) and the Member who joined to use the Weverse Concerts service (hereinafter referred to as the “Member”). These Terms and Conditions shall be disclosed on the service platform so they are easily noticeable by Members.
2. (2) These Terms and Conditions apply to the Member who purchases the Paid Product.
3. (3) The Member may be guided to use a third-party platform when purchasing a Paid Product. Therefore, it will be deemed that the Member has consented to the Terms and Conditions of the third-party platforms when joining and using the service, and the Member shall guarantee that he/she has consented to the paragraph.

2. Disclosure and Amendment of Terms and Conditions

1. (1) The Company may amend the Terms and Conditions to the extent permitted under relevant laws and regulations.
2. (2) In the event the Company amends the Terms and Conditions in accordance with the preceding paragraph (1), the Company shall provide advance notice of the effective date of the amendments, the details of the amendments, and the reason for the amendments through the Service. However, if any amendments are disadvantageous to Members, the Company shall provide notice of such amendments through the Service at least 30 days prior to their effective date. Furthermore, the Company shall provide separate notice of such amendments to each Member via email, pop-up screens during logins, or other electronic methods.
3. (3) If a Member disagrees with proposed amendments to the Terms and Conditions, such Member shall be permitted to terminate the User Agreement entered into in accordance with the Terms and Conditions and discontinue his/her use of the Service.
4. (4) Members who do not express their objection to proposed amendments to the Terms and Conditions prior to their effective, despite being notified by the Company in accordance with the preceding paragraph (2) that if they do not express their objection by the effective date of the proposed amendments then they will be deemed to have accepted the proposed amendments, shall be deemed to have agreed to the amendments.

3. Definition

1. (1) Service

   “Service” refers to Weverse Concerts and all services related to Weverse Concerts that can be used regardless of the device (including various wired and wireless devices such as PC, TV, and mobile devices).

2. (2) Member

   “Member” refers to a customer who accesses the Company's service, enters into a User Agreement with the Company in accordance with the Terms and Conditions, and uses the Service provided by the Company.

3. (3) Content

   “Content” refers to texts, photos, videos, and various files and links that consist of information such as codes, texts, voices, sounds, images, and videos, which are posted on the Service.

4. (4) Paid Products

   “Paid Products” refers to services that provide online live streaming products, delayed streaming products, and combined products, which the Member can watch after paying a certain price.

Chapter 2 Members

1. Obligation of Members

1. (1) Prohibition of copyright infringement

   Members are not permitted to acquire any rights to content through the Services provided by the Company. Accordingly, Members are prohibited from following acts. If a Member nonetheless commits one of the following acts, such Member will bear all civil and criminal liability resulting from the violation. In this case, such Member’s use of all services may be temporarily or permanently restricted in the future.

   1. (a) The act of producing content into separate files such as a video file
   2. (b) The act of broadcasting or playing content for a multiple number of viewers or on the internet
   3. (c) All other acts of content copyright infringement, including content provision to third parties
   4. (d) Any other act violating the scope permitted by this Chapter
2. (2) Prohibition of acts that damage the purpose of the Service

   Members shall not engage in the following acts that damage the purpose of the Company’s service. In this case, such Member’s use of the Service may be temporarily or permanently restricted.

   1. (a) Theft of other people's information
   2. (b) Unauthorized collection, disclosure, or provision of personal information, registered information, or usage history information of other users
   3. (c) Acts that undermine the Member’s account security, such as allowing others to access his/her account
   4. (d) Distribution of false information for the purpose of gaining monetary benefits for oneself or others or causing damage to others
   5. (e) Slanders and defamation of a specific individual or group
   6. (f) Modification of the information disclosed by the Company or use of the Company’s service for profit without the consent of the Company
   7. (g) Any act that involves impersonation or dissemination of false information about the Company or a third party, identity theft, infringement of intellectual property rights including copyrights, defamation, or disruption of business
   8. (h) Any act of transmitting or distributing information (such as computer programs, etc.) other than the information designated by the Company; accessing the server and network system of the Service in an unauthorized manner (such as by using automated programs, etc.); disclosing or posting obscene or violent messages, images, voices, other information that disrupt public order and morals, content that involve impersonation or claim of false information, or content intended for a crime or that abets and/or aids a crime; the act of disclosing or posting information prohibited by the Act on Promotion of Information and Communications Network Utilization and Information Protection; or act of violating relevant laws and regulations
   9. (i) Any act that abets or aids any of the above, or any other illegal or unjust act

Chapter 3 Service Terms of Use

1. User Agreement

The User Agreement is concluded when the Member agrees to these Terms and Conditions and pays a certain price to purchase the content provided by the Company through the payment methods and procedures specified by the Company.

2. Online Live Streaming

Online live streaming is a product in which the Member must pay and watch the live streaming service provided by Weverse Concerts within the announced usage period. The content provided through online live streaming products cannot be saved on the Member's device. There may be occasions where online live streaming is delayed or canceled due to conditions at the site.

3. Delayed Streaming

Delayed streaming is a service that replays online live-streamed content, provided by Weverse Concerts during the announced availability period. The content provided through delayed streaming products cannot be saved on the Member's device.

4. Purchase and Refund of Paid Products

1. (1) Paid Products shall be purchased through payment methods available. However, if the Member chooses a payment method operated by a separate business operator, the Member must complete the procedures required by the operator before using the payment method in order to proceed with payment.
2. (2) Payment cancellation and refund will be closed at the time notified in advance, regardless of whether the online live streaming has started and the Member has watched the content. After payment cancellation and refund are closed, the Member will not be granted a refund, wholly or partly, regardless of whether the Member has watched the online live streaming.
3. (3) In case the Member suffers any damages due to defects or malfunctioning of the content, the Company shall take appropriate measures according to the criteria, scope, method, and procedure for user damage compensation set forth in accordance with relevant laws such as the Content User Protection Guidelines and the Telecommunications Business Act.

5. Disclosure of Content Information

The Company shall disclose the following information in a manner that is easy for the Member to understand on the first page or viewing page depending on the nature of the content.

1. (1) Content name or title
2. (2) Date (year, month, and day) of the content disclosure
3. (3) Name of the content creator (name of the corporation if created by a corporation)
4. (4) Content details, use, contact information, and other terms of use

6. Limited Liability

1. (1) The Company shall be exempted from liability for its failure to provide Paid Products as stipulated in the purchase contract due to a natural disaster or any other equivalent force majeure situation.
2. (2) The Company shall be exempted from liability for its failure to provide Paid Products as stipulated in the contract for reasons attributable to the Member unless there is an intentional or grossly negligent act done by the Company.
3. (3) The Company is not responsible for any disputes between Members or between Members and third parties through Paid Products.

7. Prohibition of Assignment

The Member shall not assign his/her contractual status, rights, or obligations under these Terms and Conditions to another person or dispose of any of his/her rights or obligations, including a transfer of the rights or obligations for the purpose of mortgaging, etc.

8. Processing of Consumer Complaints and Damage Compensation

1. (1) If the Member suffers any damages such as inability to use the Paid Products properly due to an intentional or negligent act of the Company, the Company shall make the best efforts to resolve the issue and properly compensate for such damages.
2. (2) The Company shall operate customer service via “Contact Us” on Weverse Customer Service to resolve issues raised by the consumers, such as consumer requests for damage compensation, complaints and dispute resolution, and refunds.

Chapter 4 Scope of Service Use

1. Attribution of Copyright

The copyright of a post displayed on the Service by the Member belongs to the author of the post. Copyright and intellectual property rights for the Service belong to the Company, excluding postings by Members and copyrighted works provided under affiliate agreements.

The Company holds the ownership and/or the rights to use the copyrights and other intellectual property rights related to all trademarks, service marks, and logos related to the services provided by the Company, such as the design of the services provided by the Company, texts, scripts, graphics, and interactive transmission functions created by the Company, in accordance with relevant laws and regulations.

If the Member terminates the User Agreement or the User Agreement is terminated for legitimate reasons, the Company holds the rights to the Member's posts.

Members shall be deemed to grant nonexclusive and sublicensing rights to the Company for materials publicly posted or submitted to the Service unless otherwise stipulated in the relevant laws and regulations.

2. Grant of Right to Use

In relation to the Service, the Company grants the Member only the right to use the Service according to the terms of use set by the Company. The Member shall not own the Service or hold the copyright for the Service under these Terms and Conditions, but the Member may be granted permission by the Company to use the Service. The Members are permitted to use the Service only for information acquisition or personal use.

3. Scope of Service Use

The Member is prohibited from copying or distributing texts, scripts, and interactive graphic transmission functions created by the Company, including using, copying, and distributing the information obtained through the Service for commercial purposes, except for occasions explicitly permitted by the Company. Members shall not attempt to create derivative works, reverse files, or extract source codes related to the Service or the software included therein unless explicitly permitted by the Company in writing.

4. Restriction on Use

The Member may be restricted from using the Service in the cases below.

1. (1) If the Member uploads content that violates the relevant laws, Terms and Conditions, and community guidelines, the content may be closed, deleted, or not uploaded.
2. (2) If the content created by the Member during his/her use of the Service contains content that violates the relevant laws, the right holder may request to suspend the posting of the content according to the procedures set forth in the relevant laws, and the Company shall take appropriate measures in accordance with the relevant laws and regulations. Even if the right holder has requested suspension, temporary measures or deletion/restriction of access to the content may be taken in accordance with relevant laws and regulations, if the content is deemed to be infringing rights on reasonable grounds or if the content violates other Company policies and relevant laws.
3. (3) The Company may restrict the Member’s use of the Service by warning, temporary suspension, or permanent suspension if the Member violates the obligations stipulated in the Terms and Conditions or interferes with the normal operation of the Service.
4. (4) The Member’s use of Service may be permanently suspended, upon immediate detection of the Member’s provision of illegal programs and disruption of operation; illegal communication and hacking; distribution of malicious programs; an act of exceeding access authority; mechanical activity; attempting to use methods that are considered abnormal service use behaviors or prohibited by the service; and any act of circumventing the Company's technical measures for preventing abuse. In the case of permanent suspension, the Member will lose all benefits obtained through the use of the Service, and the Company will not compensate for the loss.

5. Restriction on Use and Objection

The Company shall notify the Member in the case of restricting the Member’s use of Service or terminating the contract, and the Member may file an objection in accordance with the procedure set by the Company in regard to the matter. If the objection is considered reasonable by the Company, it will immediately resume the Member’s use of the Service.

Chapter 5 Responsibilities and Rights of the Company

1. Responsibilities and Rights of the Company

1. (1) Protection of Member’s Personal Information

   The Company shall protect the Member’s personal information as stipulated by related laws and regulations, and the Privacy Policy of the Service shall be applied for the protection and use of the Member’s personal information.

   However, if relevant laws obligate the Company to submit the Member’s personal information, or if imminent danger to the life, body, or property of the user or a third party is detected, the Company may provide the personal information to the investigative agency only for the purpose of resolving the problem, except for when such provision is likely to unfairly infringe on the interests of the information subject or third party.

2. (2) The Company's Privacy Policy shall not apply to linked sites other than the Company’s official site.
3. (3) For business and operational purposes, the Company may create and use statistical data on the personal information of all or part of the Members without their prior consent, within the scope of paragraph 1 of this Chapter, and cookies may be sent to the Member's computer for such purposes. In this case, the Member may refuse to receive cookies or change the browser settings of the computer to warn against receiving cookies.
4. (4) The Company must promptly handle complaints submitted by the Member in regard to the Service, upon receipt of the complaint. If the Company has issues with promptly handling the complaint, the Company shall notify the Member of the reason and the expected schedule via a notice on the Service screen or email.
5. (5) The Company shall comply with laws and regulations related to the operation and maintenance of the Service, such as the Act on Promotion of Information and Communications Network Utilization and Information Protection, Protection of Communications Secrets Act, and Telecommunications Business Act.

2. Important Notices

The Company shall notify the Member of important information related to the Service. When notifying the Member of important information, the Company may use any methods deemed appropriate, such as notifications within the Service, unless otherwise stipulated in the Terms and Conditions.

3. Change or Termination of the Service

In order to provide stable services, the Company may wholly or partly change or terminate the Service it provides, in accordance with operational and technical needs. If there is a change in the content, usage method, or usage time of the Service, or if the Service is terminated, the Company shall notify the Member of the reason for the change, the content of the Service to be changed, and the date of provision, by disclosing the information in a way that the Member can fully recognize and understand. The Company will not compensate the Member for the change or termination of services provided free of charge unless stipulated otherwise in the relevant laws and regulations.

Chapter 6 Miscellaneous

1. Information Provision and Advertising

The Company reserves the right to place the Company’s advertisements or those of third parties on the Service.

1. (1) Announcements or Notifications

   The Company may provide the Member with various information deemed necessary for the Member’s use of the Service through announcements or in-service notifications, and the Member may at any time refuse to receive notifications, except for transaction-related information and responses to customer inquiries, in accordance with relevant laws and regulations.

2. (2) Consent of the Member

   The Company shall obtain the Member’s prior consent to send for-profit advertising information to the Member via the mobile phone, such as SMS.

3. (3) The Company may display advertisements on the Service screens, boards, and homepages related to the Service operation. The Members may not take actions to change, modify, or restrict posts or other information displayed in relation to the Service provided by the Company.

2. Liability

1. (1) The Service is provided for the convenience of the Member, and the Company shall not be held responsible for any damages incurred in connection with the use of the Service, while the Service is provided for free, without any charge of amount for its use.
2. (2) If the Company suffers damages due to the Member's violation of these Terms and Conditions, such Member must compensate the Company for all damages.
3. (3) If the Member’s illegal act or violation of these Terms and Conditions while using the Service causes the Company to receive various complaints and objections, including claims for damages or lawsuits from a third party other than the Member, the Member shall be responsible for all costs and measures for indemnifying the Company from the damage. If the Company is not indemnified, the Member must compensate for all damages caused to the Company.
4. (4) If the Member suffers damage to the use of the paid service due to reasons attributable to the Company, the Member shall be compensated reasonably and appropriately.

3. Force Majeure and Indemnification

1. (1) Force Majeure

   The Company shall be exempted from liability for its failure to provide the Service due to a natural disaster or any other equivalent force majeure situation, or when the Service is unavailable due to communication service failures, which is not a service area managed by the Company. The Company shall be exempted from liability for service and communication failures due to reasons attributable to the Member, such as loss of the Member’s mobile device.

2. (2) Indemnification

   The Company does not guarantee the reliability and accuracy of the information, data, and facts posted by the Member in relation to the Service, and the Company shall not be held responsible for damages caused by the Member's intention or negligence in the Member’s use of the Service. The Company shall not be obligated to intervene in disputes arising between the Members or between the Member and third parties through the Service, and the Company shall not be held responsible for compensating for damages caused therefrom. In addition, the Company shall not be held responsible for the use of Services provided free of charge unless stipulated otherwise in the relevant laws and regulations.

4. Governing Law and Jurisdiction

1. (1) The Terms and Conditions shall be governed by the laws of the Republic of Korea, and the courts of the Republic of Korea shall have jurisdiction over any disputes arising from or related to the Terms and Conditions.
2. (2) Any disputes arising between the Company and the Member shall be submitted to a court having jurisdiction over the Member’s address when the complaint is filed, and in case the Member’s address cannot be ascertained, the district court having jurisdiction over the Member’s residence shall have exclusive jurisdiction. Provided, however, if the Member’s address or residence is not clear when the complaint is filed, the dispute shall be referred to a competent court in accordance with the Civil Procedure Act. If the Member is a foreign resident, the dispute shall be referred to the Seoul Central District Court of the Republic of Korea.

5. Miscellaneous

These Terms and Conditions are deemed authentic in Korean. For its individual services, the Company may have respective terms and conditions separate from these Terms and Conditions.

Effective Date : November 28, 2024 (KST)